With trust you can develop an invisible but powerful platform on which to build deep and long lasting relationships. Developing trust creates confidence in you and within you, and helps you create a positive reputation. It is also a critical base ingredient in developing and maintaining a healthy workplace culture around you.
One simple technique for developing trust
Developing trust requires you to do what you say you will do.
This means keeping the promises that you make, which starts with completing the small things such as returning a phone call, meeting a deadline or following through on something you promised.
Doing what you said you would do, making and keeping promises, is a cornerstone of Commitment, one of the 4C’s of mental toughness, the attribute of champions.
Making and keeping promises is vital in developing trust and integrity with everyone around you and you begin to trust yourself as well. This develops an immensely powerful internal belief, a belief and sense of personal power that you can achieve anything you set your mind to.
This belief builds your self-confidence, which enables you to comfortably tackle any situation. This in turn creates confidence in the people around you, which coming full circle helps you develop their trust.
Alternatively if you don’t do something you said you would do, you devalue the trust people had in you which affects your credibility. Those people around you start to subconsciously add a question mark to the end of each of your promises, which creates a barrier and mistrust. These are small things but they quickly become big things in the minds of other people if not followed through on. One failure is forgivable as an oversight, but twice or more, quickly becomes a habit. People lose respect for you and if you fail at the little stuff then they don’t trust you with their big stuff.
So, although it’s a pretty simple concept, doing what you say you are going to do builds trust. Keeping promises you make enables you to build your reputation and develop Commitment, one of the 4C’s of mental toughness.